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Frequently Asked Questions (FAQs)

Thank you for your interest in Firehouse training. Below is a list of Frequently Asked Questions (and Answers). If you have additional questions, please contact the MCFRS IT HelpDesk (240.777.2287) or Jeff Feiertag, MCFRS Technology Training Coordinator.


Where is the training located? (top)

Specifics on tech training is as follows:

  • 800 MHz Intro (800) training, when not at the tech training suite in PSHQ, is conducted conducted as part of the VBOC programs (All-County, B1 and KVFD programs). Occasional remote classes are offered and students will be aware of the location change at the time of registration.
  • Mobile Data Computer (MDC) training always occurs in Training Lab 1 in the tech training suite of PSHQ (100 Edison Park Drive). No classes are held off-site.
  • FireApp (FA) classes take place in Training Lab 2 in in the tech training suite of PSHQ. No classes are held off-site.
  • Desktop applications classes (e.g., Word, Excel, PowerPoint, etc.) are conducted in Training Lab 2 in the tech training suite of PSHQ (100 Edison Park Drive). Students should assume this location unless prior arrangements have been made by the Tech Training Coordinator to hold training in-station.

How long do classes run for a given session and may I leave early if I want to do so? (top)

At present, virtually all classes are half-day sessions. (Some classes may run back-to-back with lunch in between, but all students know the times of classes when they register.)

While each instructor has some flex built in for the class times, that flex is based solely upon class dynamics and student ability. Students who wish to leave early may do so, but will not likely be checked off as having completed the course.

May I register for a course without creating a website account? (top)

Maybe. Career personnel are detailed to classes for some projects and need not register for classes, as they have no say in when they are to participate. Volunteer personnel are required to register via the website and must create website accounts to do so.

Do I have to have a County e-mail account to create a website account? (top)

No. Any valid e-mail address will do. We do not give out the e-mail account addresses; they are used solely for the purposes for MCFRS Technology Training. Course confirmations and cancellation will be sent to the address you use.

Do students walk away from the class with written end-user materials? (top)

Sometimes, depending upon the class. End-user materials for all classes are available via the tech training website and more are being developed on an on-going basis. Students are welcome to bring paper and pencils/pens but not required to do so.

What is the walk-in policy for technology training? (top)

Registration may not occur within seven (7) days of a given class; the website will only reflect classes beyond seven days.

Anyone who is unable to register in a class due to the seven-day window may attempt to act as a walk-in for that class. The instructors may accept walk-ins if seats are available after the posted class start time. All walk-in seats are filled on a first-come, first-served basis. No one will be admitted to a class 15 minutes or more after the posted start-time, registered or walk-in.

I'm logged in with my website account. How do I register? (top)

Ensure that you are logged in -- you should see logged in as [your e-mail address] at the top of the page in the purple stripe.

Click the yellow box (Quick Registration).

Select the date and time of the course you would like to take. Register for each course once a a time.