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Course Descriptions

Please select a course for the individual description:


800 MHz Radio (Intro)  (back to top)
Students will learn basic functionality of the Portable Radio. Successful completion of this course is required to maintain IECS certification. Prerequisites: None. Course outline includes the following:

  • Handling a Portable Radio
  • Using the Phonetic Alphabet
  • Understanding the MCFRS Fleetmap Templates
  • Communicating with Other Personnel in Normal and Emergency Scenarios

Access 2002 (Level 1) (back to top)
Students will learn the basics of creating tables and working within a database. Prerequisites: Ability to work within the Windows environment and project need for Access. Course outline includes:

  • Using Access XP (Program Overview)
  • Creating a Database Using Access Wizards and Templates
  • Adding Data
  • Building and Applying Queries
  • Running Reports

Crystal Reports 10 (Level 1) (back to top)
Students will learn the basics of creating reports from a data source (some identified classes will include the MCFRS Data Warehouse). Prerequisites: Ability to work within the Windows environment (including navigation, text editing and mouse skills) as well as project need for Crystal Reports. Students should also have a basic understanding of database concepts. This workshop lasts approximately 7 hours and typically occurs at COB. Course outline includes:

  • Examining Crystal Reports
  • Creating a Report
  • Managing the File
  • Grouping Data
  • Formatting Reports
  • Creating and Modifying Charts
  • Editing Chart Elements

Crystal Reports 10 (Level 2) (back to top)
Students will expand upon their skills from Crystal Reports (Level 1). Prerequisites: Crystal Reports (Level 1) or equivalent knowledge. This workshop lasts approximately 7 hours and typically occurs at COB.

  • Changing Program Options
  • Applying Additional Formatting
  • Including Special Fields
  • Adding Parameter Fields
  • Using the Report Wizard
  • Working with Your Own Data Sources

ePCR (Intro) (back to top)
Students will learn the basics of creating and editing a patient report within ePCR. Successful completion of this course is required to maintain IECS certification. Prerequisites: Ability to work within the Windows environment. Ths course is only required of uniformed personnel at the rank of Captain and below. This workshop is currently only offered in e-learning format but requires an in-person hands-on assessment test. Course outline includes:

  • Using ePCR (Course Overview)
  • Reviewing Hardware Features
  • Writing Basic Reports
  • Transferring Data Between Units
  • Docking the Toughbook

Excel 2002 (Level 1) (back to top)
Students will learn the basics of creating and manipulating spreadsheets within Excel. Prerequisites: Ability to work within the Windows environment. Course outline includes:

  • Using Excel XP (Program Overview)
  • Editing Data
  • Sorting and Filtering Data
  • Building and Editing Formulas
  • Formatting Data and Worksheets
  • Printing Worksheets

Excel 2002 (Level 2) (back to top)
Students will learn the additional features beyond Excel (Level 1) for working within Excel workbooks. Prerequisites: Excel (Level 1) or equivalent knowledge. Course outline includes:

  • Working with Formulas (continuation from (Level 1))
  • Creating Charts
  • Importing Data from Other Sources

FireApp Intro (back to top)
Students will learn the basics of creating and editing an incident report within FireApp. Successful completion of this course is required to maintain IECS certification. Prerequisites: Ability to work within the Windows environment. This workshops lasts approximately 2 hours and occurs at PSHQ in the tech training suite. Course outline includes:

  • Using FireApp (Program Overview)
  • Creating an Incident Report
  • Filing a Unit Report
  • Setting up an On-Going Roster

Mobile Data Computer (MDC Intro) (back to top)
Students will learn basic functionality of the Mobile Data Computer, the technology added to FRS apparatus in July 2003. Successful completion of this course is required to maintain IECS certification. Prerequisites: None. Course outline includes the following:

  • Understanding How MDC works with CAD, Radios and MCFRS
  • Using PCR Communication Functions
  • Running a Call
  • Using CAD Functions
  • Finding Your Way with the AltarisView Map

Outlook 2002 Desktop E-Mail (back to top)
Students will learn the basics of creating and sending e-mail within Outlook Desktop. Prerequisites: Ability to work within the Windows environment and permission to use Outlook Desktop. Course outline includes:

  • Using Outlook XP (E-Mail Overview)
  • Creating and Using Signatures
  • Setting Message Options
  • Using Subfolders

Outlook 2002 Desktop Calendar (back to top)
Students will learn the basics of calendaring within Outlook Desktop. Prerequisites: Ability to work within the Windows environment and permission to use Outlook Desktop. Course outline includes:

  • Using Outlook XP (Calendar Overview)
  • Creating Appointments and Meetings
  • Setting Event Options

Outlook 2002 Desktop File Management (back to top)
Students will learn the basics of mail management within Outlook Desktop. Prerequisites: Ability to work within the Windows environment and permission to use Outlook Desktop. Course outline includes:

  • Using Outlook Personal Folders
  • Searching for Messages
  • Automating Message Management with Rules

Outlook Web Access (OWA) Calendar (back to top)
Students will learn the basics of remote Calendar use within Outlook Web Access. Prerequisites: Possession of a County Outlook Account. Course outline includes:

  • Using OWA (Program Overview)
  • Creating Appointments and Meetings
  • Setting Event Options

Outlook Web Access (OWA) E-Mail (back to top)
Students will learn the basics of remote E-Mail use within Outlook Web Access. Prerequisites: Possession of a County Outlook Account. Course outline includes:

  • Using OWA (Program Overview)
  • Creating and Sending E-Mail Messages
  • Using Subfolders

PowerPoint 2002 (Level 1) (back to top)
Students will learn the basics of creating and editing presentations within PowerPoint. Prerequisites: Ability to work within the Windows environment. Course outline includes:

  • Using PowerPoint XP (Program Overview)
  • Adding Content and Editing Slides
  • Formatting Content and Slides
  • Adding Animation in Builds and Transitions
  • Creating Handouts and Finalizing Your Presentation

PowerPoint 2002 (Level 2) (back to top)
Students will learn the additional features beyond PowerPoint Level 1 for working within presentations. Prerequisites: PowerPoint level 1 or equivalent knowledge. Course outline includes:

  • Organizing Your Presentation
  • Adding Standardized Effects with the Slide Master
  • Working with ClipArt and Graphics
  • Using the Grid and Guides for Advanced Editing

Visio (Mapping) (back to top)
Students will learn to create station maps within Visio. Prerequisites: Ability to work within the Windows environment. Course outline includes:

  • Examining the Basics of Visio
  • Using Road Stenciles
  • Drawing Roads
  • Implementing GIS Data for Maps
  • Using Layers
  • Customizing Visio
  • Creating New Maps from Scratch

Word 2002 (Level 1) (back to top)
Students will learn the basics of creating and manipulating documents within Word. Prerequisites: Ability to work within the Windows environment. Course outline includes:

  • Using Word XP (Program Overview)
  • Editing Text and Files
  • Formatting Content and Paragraphs
  • Saving and Printing Files
  • Setting Indents and Tabs

Word 2002 (Level 2) (back to top)
Students will learn the additional features beyond Word (Level 1) for formatting and manipulating documents within Word. Prerequisites: Word (Level 1) or equivalent knowledge. Course outline includes:

  • Editing Text and Files (review and additional tips/tricks)
  • Finding and Replacing Text
  • Creating Tables
  • Customizing Word